COVID-19 Practice Management Resources

Due to challenges related to managing the coronavirus outbreak, our vaccine vendor partners have made the following updates to their ordering and payment policies:

Vaccine Manufacturer Effective Date Terms for Vaccine Invoices Coming Due Terms for Future Vaccine Purchases
Pfizer 4/29/2020 All open invoices dated January 1, 2020 or later for Pfizer vaccines purchased through or through Pfizer Customer Service for physicians, clinics, and group practices will have invoice payment due dates automatically extended to August 31, 2020 or receive 75-day payment terms, whichever is later. The 2% prompt-pay discount will continue to apply to payments made within these terms. These temporary payment terms will apply to any new vaccine orders placed either online at or
via Pfizer Customer Service at 1-800-666-7248 through August 31, 2020. Starting September 1, 2020, payment terms of 2% 75 days, net 76 days will resume.
Sanofi Pasteur / VaxServe (VaccineShoppe) 4/13/2020 Due dates for invoices originally due in April and May 2020 will be extended for an additional 30 days. The 2% prompt pay discount will also be extended for this period. The 30-day extension applies to all purchases through Sanofi Pasteur or VaxServe via your Sanofi Pasteur sales representative, 1-800-VACCINE (1-800-822-2463) or and/or 1-800-752-9338. Regular 90 day payment terms with a 2% prompt pay discount resume.
Merck 4/6/2020 All open invoices for Merck vaccines purchased by Physician Clinic and Physician Practice customers through,, or Merck Vaccine Customer Center beginning January 7, 2020 through April 6, 2020 will have 30 days added to their existing payment terms. All NEW orders placed by Physician Clinic and Physician Practice customers on, or through Merck Vaccine Customer Center April 6, 2020 through May 6, 2020 will have an additional 30-day payment term extension, for a total of 120 days to pay.